Two types of packages
Unlimited coaching packages
  • Unlimited coaching time with me for the 1 week, 1, 3, 6 or 12 months depending on the package you choose.
  • In practice, this usually means 1 to 5 x 30 min scheduled or non scheduled sessions per week.
  • If you are a new client, we often start with a longer 1 hour session.
  • You can use phone, skype, email and more.
  • You can't use this package for face to face sessions. Select a fixed coaching credits package instead.
  • Your answers within 24 hours.
  • You contact me when you need me.
  • Because we might connect frequently and to give time to all my clients, we usually have 30 min non scheduled or short notice scheduled sessions, week days.
  • What I say above are guidelines, not fixed rules. I am flexible. If scheduled calls or longer sessions work better for you, we can do that too.
  • I keep my week ends free but make exceptions in case of emergencies or time constraints.
  • You can contact me 24 hours/day and 7 days/week.
  • If you get my voice mail or I am not available on the spot, I get back to you within 24 hours.
  • Your coaching cycle starts the moment you make your payment.
  • Suppose you buy 1 week unlimited coaching on Jan 8th, you are covered until Jan 14th whether you use me or not.
  • If you want more time after that, you simply buy more coaching.
  • If by any chance I am not available for a few days, I extend your coaching period accordingly.
Coaching credits packages
  • I simply count the time we spend in sessions.
  • You can use these credits phone, email, skype and in person.
  • You can use these credits for face to face sessions.
  • You are free to split your credits. For instance you can have 2 x 30 min sessions with 1 hour credits.
  • Use your credits now or keep them for later.
  • Your credits stay valid for 12 months.
Included in all coaching
  • Sessions by phone, skype, email, Instant messenger  with or without webcam.
  • Use Skype, Viber and more.
  • 15, 30 or 60 min coaching sessions.
  • Scheduled or non scheduled sessions.
  • You must buy coaching credits before scheduling a session.
  • I can call you on your cell phone or landline if you are in the US or Canada - I can call your landline if you are in any other country.
Email coaching
  • You can use email coaching with any of your packages.
  • If you bought an unlimited coaching package, you are free to use email coaching as much as you want.
  • If you got a fixed amount of coaching credits, I simply count the time I spend reading and answering your questions.
  • 1 hour coaching credits = Usually 2 to 4 email exchanges depending on their length.
  • Approximately 15 min credits per 1/2 page email that I write. I am fair. No worries!
  • Emails answered within 24 hours.
What I need from you
  • Have an Unlimited Coaching subscription or enough Coaching Credits before we schedule a call or have a session.
  • Be spot on time for your session. I might have another call or session just before or after yours.
As your coach, I commit myself to
  • Be professional
  • Respect your boundaries
  • Respect total confidentiality
  • Be a positive evolutionary agent for your life
  • Create a safe and clear space
  • Respect timing and appointments
  • Make everything I can to have the best possible sessions with you
  • Act in total respect of my code of ethics
Reschedule + Cancellation 
  • If you schedule a call and under exceptional circumstances, can't make it to your session, you can cancel or reschedule with at least 12 hours notice. 
  • Be sure to let me know in advance. 
  • If you cancel, show up late or reschedule twice in a month without major exceptional reason, I will invite you to shift to a "non scheduled session" format. 
  • This means that rather than booking a time, you simply contact me for non-scheduled sessions when you need me. 
No show 
  • To avoid abuse, no shows are charged like a normal session. 
  • Of course if you had a last minute major emergency, I will gladly check your unique case.