http://en.wikipedia.org/wiki/Meta_model_(NLP)
Meta model
The meta-model in Neuro-linguistic programming (or meta-model of therapy) is a heuristic set of questions designed to specify information, challenge and expand the limits to a person's model of the world. It responds to the distortions, generalizations, and deletions in the speaker's language.[1] The meta model forms the basis of Neuro-linguistic programming as developed by then assistant professor of linguistics, John Grinder and Richard Bandler.
http://en.wikipedia.org/wiki/Meta_model_(NLP)
http://en.wikipedia.org/wiki/Meta_model_(NLP)